Information on how to open a web request fro support or to direcly call one of the national help desks
Contact Help Desk
Create a ticket
Visit the eSupport system to open a new ticket or check the status of an existing ticket
Click here to open a web request for support
Call for support
Use these telephone numbers to contact the help desk over the phone
|
Country |
Language |
Direct Dial |
Toll Free |
|
Argentina |
Spanish |
Inside Buenos Aires - 5354 8505 |
0800 2665248 |
|
Brazil |
Portuguese |
Inside São Paulo, Rio, Curitiba – 47002894 |
08000474390 |
|
Canada |
English |
5146736001 |
833 6736106 |
|
China |
English |
+39 0282953771 |
108007440749 |
|
France |
English |
- |
0800 949356 |
|
Germany |
English |
- |
0800 7246656 |
|
India |
English |
+39 0282953771 |
0008000501246 |
|
Italy |
Italian |
+39 0282953770 |
800989090 |
|
Mexico |
Spanish |
Inside Mexico City – 1253 2572 |
01800 2530973 |
|
Poland |
Italian |
+39 0282953770 |
800012157 |
|
Serbia |
English |
+39 0282953771 |
0800190208 |
|
Turkey |
English |
+39 0282953771 |
00800448824131 |
|
UK |
English |
+39 0282953771 |
0800 7830197 |
|
USA |
English |
6468179996 |
833 7682754 |
|
Venezuela |
Spanish |
2123353064 |
0800190208 |
|
All countries |
English |
+39 0282953771 |
|
Notes
(*) to be used as "emergency numbers" in case of connecting issues with the others telephone numbers