Support request (Registered users only)
Creating tickets using the Self-Service channel on eSupplierConnect Portal is the most effective and efficient way to receive assistance and we kindly invite you to use it.
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Click here to open a ticket for support or check the status of an existing ticket.
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Support request (all users)
If you have access issues or you are not yet registered on eSupplierConnect portal use below telephone numbers to contact the help desk over the phone
Country |
Language |
Direct Dial |
Toll Free |
Argentina |
Spanish |
Inside Buenos Aires - 5354 8505 |
0800 2665248 |
Brazil |
Portuguese |
Inside São Paulo, Rio, Curitiba – 47002894 |
08000474390 |
Canada |
English |
5146736001 |
833 6736106 |
China |
English |
+39 0282953771 |
108007440749 |
France |
English |
- |
0800 949356 |
Germany |
English |
- |
0800 7246656 |
India |
English |
+39 0282953771 |
0008000501246 |
Italy |
Italian |
+39 0282953770 |
800989090 |
Mexico |
Spanish |
Inside Mexico City – 1253 2572 |
01800 2530973 |
Poland |
Italian |
+39 0282953770 |
800012157 |
Serbia |
English |
+39 0282953771 |
0800190208 |
Turkey |
English |
+39 0282953771 |
00800448824131 |
UK |
English |
+39 0282953771 |
0800 7830197 |
USA |
English |
6468179996 |
833 7682754 |
Venezuela |
Spanish |
2123353064 |
0800190208 |
All countries |
English |
+39 0282953771 |
Notes
(*) to be used as "emergency numbers" in case of connecting issues with the others telephone numbers